This article will show you how to control some of Verd Dispatch settings.
User authority to edit Verd's settings:
Owner ✅
Manager ✅
Operator ✅
To edit or set Verd's settings, follow the steps below:
1- Go to [Verd] tab
2- Click on the [Settings] sign to open a side window on the right
3- Make sure to enable the [Enable Verd Dispatch] button, which will allow you to manage your delivery fleet
4- Click on [Save] at the top right
You can edit the settings as follows:
Auto-assign Rider: You can control how orders are assigned to riders after orders are accepted
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(If you select [Round robin], the orders will be assigned to the drivers rotationally)
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(If you select [After courier fails], the orders will be assigned to the next driver if the selected driver declined the assignment of delivering the order)
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(If you select [Do not auto-assign], the orders will not be assigned automatically to any riders, and they will be pending till you take action manually)
WhatsApp flow: You can choose between 2 different flows for the riders' WhatsApp
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(If you select Default flow (Accept, Pickup, & Delivered), it will allow you to track analytics of riders. For a better understanding of How the driver is receiving the orders 🏍 through WhatsApp, check this article.
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(If you select "Quick Assign flow (Delivered only)", it will not track the driver's performance as the order will be marked as delivered only)
To watch a short video on how to control Verd Dispatch settings