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This guide shows you how to mark an item as Sold Out, so customers know it can’t be ordered from your website now.
User Authority
The following roles can set an item as not available:
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Owner ✅
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Manager ✅
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Operator ❌ (Method 1)
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Operator ✅ (Method 2)
Important Note for Stores Integrated with Foodics
If your store is integrated with Foodics, any edits to the menu—such as item names, prices, option groups, or modifiers—must be done directly through the Foodics dashboard.
Changes made in Zyda will not apply to your store and must be updated in the main system (Foodics).
Method 1: From the Item Settings
1- Go to Menu and select Items.
2- Select the item you want to update.
3- In the Info section, scroll to Item Tracking.
Update availability per branch:
If Item Tracking = None
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Change Status to Not Available.
If Item Tracking = Inventory or Capacity 
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Set Quantity = 0, or
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Change Status to Not Available.
You also have the option to set an item as unavailable temporarily for a specific period 1 hour, 2 hours, 4 hours, or until the next day.
After the selected time ends, the item will automatically become available again on the website.
Inventory vs. Capacity (Quick Difference)
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Inventory: Quantity does not auto-reset. When it reaches 0, the item stays unavailable.
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Capacity: Quantity resets daily 🔄.
Method 2: From Item Tracking (Bulk & Quick)
1- Go to Menu and select Item Tracking.
2- Search for the item.
3- Mark it as Not Available, or set Quantity = 0 (for Inventory/Capacity items).
To watch a short video on how to set an item as not available / sold out