How to set/customize the preparation time for a specific item

Screen Recording 2025-08-02 at 1.05.20 AM

This article explains how to set or customize the preparation time for a specific item. You can customize the preparation time if a variant requires more time than the store’s general preparation time.


User Authority to set/customize preparation time to a specific item:

  • Owner ✅

  • Manager ✅

  • Operator ❌


To customize the preparation time to a  specific item, follow the steps below:

1- Go to [Menu] and click on [Items]

2- Select the item you want to customize its preparation time

3- In [Modifiers] section, scroll down till [Preparation Time]

  • Activate the button

  • Un-click on [Set to default]

  • Set the time as you want it to be

4- Click on [Save] after finishing the edits

 

To watch a short video on how to customize the preparation time for a specific item

Click here ◀