โก๏ธ What is VERD Network?
VERD Network is a smart feature that allows you to connect with multiple delivery companies such (Verdi, Wiyak, Armada, Do Deliver, Brax) โ all without the need for direct or individual technical integration with each one. It simplifies your delivery operations and gives you more flexibility, all from one place.
โ๏ธ How does it work?
Simply VERD Network acts as a smart tech bridge between your online store and different delivery companies. Through a single dashboard on Zyda, you can send orders, track deliveries, and monitor the performance of each connected courier โ all in one place.
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Benefits of Using the VERD Delivery Network
1. One Dashboard = Access to Multiple Couriers
๐ต Easily manage and track all your delivery orders from different courier companies in one place โ no need to log into separate systems.
๐ต No need to recharge a wallet to assign a courier โ assigning deliveries is quick and hassle-free.
๐ต Instead of integrating technically with each courier individually (which takes time, effort, and cost), VERD connects you to all available couriers without the need for direct integrations.
2. Flexibility to Choose the Right Courier
๐ต You can select the courier based on what matters most to you โ whether it's the cheapest rate or the fastest pickup and delivery time.
3. Better Customer Experience
๐ต VERD Network offers real-time order tracking directly through Zyda's dashboard, for both you and your customers. This reduces the chances of delivery errors or delays, builds trust, and helps keep your customers happy and loyal ๐
4. Performance Tracking & Insights
๐ต VERD Network gives you smart tools to improve delivery performance, including WhatsApp messages that request feedback from customers, giving you clear insights into service quality.
๐ต You can also monitor and compare courier performance in one unified dashboard, helping you make smarter decisions and continuously improve your operations.
Notes
- Verd Network is available only for Kuwait stores that are integrated with Online Payment Gateways, and it only works on orders paid online.
- You can only assign delivery using Verd Network for orders that are paid online โ
- Verd Network is not supported for orders that are paid in cash or wallet โ
- Verd network supports cash orders only if the store is integrated with My-Fatoorah as a payment gateway โ
- Now you can show the location of the couriers you selected through "Track Rider"
- Customers can track their orders' delivery over WhatsApp if you assign delivery to (Armada - Verdi - Wiyak)
- With Mashkor & Verdi on Verd Network, you can now track your rider on the map within the order.
How to assign orders to deliver using Verd Network?
1- Accept & Assign Delivery
2- Choose your courier & "Assign Now"
3- Address Verification
1- Accept & Assign Delivery
Once you accept the orderุ the assign pop-up will appear and you will be able to view Verd Network's couriers to choose from
2- Choose your courier & "Assign Now"
You can assign orders to be delivered by different couriers under VERD Network and you can:
- Select the suitable company based on the price they offer.. (How much will the courier charge you for)
- Select the fastest company to ensure meeting your customers' expectations and provide an amazing delivery experience... (How long will it take them to pick up the order)
This will allow you to make informed decisions when assigning orders, in case you want to assign the order to the cheapest option or the fastest one. Now you can select your courier and assign
3- Address Verification
This section is important and mandatory. If it's the first time for you to use Verd Network and assign delivery to one of the couriers, a pop-up sign"Verify Branch Info" will appear to confirm the location and the address on your dashboard for the couriers to arrive at your store's location to pickup.
This ensures that the orders are picked & delivered on time to your customers
Verd Network Features
โถ๏ธ Auto assign to delivery partner
โถ๏ธ Get delivery fee automatically from courier
Go to [Ved], then [Verd Network] to set up and manage your Verd Network options in a way that works best for your store.
Auto assign to delivery partner
Feature allows you to automatically assign any order once you accept it. You can choose one of three options per branch (Assign to Fastest, Assign to Cheapest, or Assign to Default)
You can also choose a setting that applies to all branches, or to a specific branch.
Note: If you enabled the auto assign and selected [Default], you should select a default courier so when you accept the order it will auto assign to the selected default courier.
Get delivery fee automatically from courier
Enabling this option will show the delivery fees the customer should pay on the website based on the default courier you selected and you can also choose whether the customer pays 100% of the delivery fees or other percentage.
โก๏ธ You can easily control how much the customer pays for delivery
โก๏ธ If selected at 0%, you will be paying the full delivery cost (Customer will be paying 0 KWD for delivery)
โก๏ธ If selected at 100% the customer will be paying the full delivery amount. Percentage determines cost in between both amounts
Note: If you enabled [Get delivery fee automatically from courier], you should select a default courier so the website will view the delivery fees of the selected default courier.
Verd Network Charges
๐ต Verd Network fees vary based on the store's plan.. For Kuwait stores are 75 fils for Growth plans and 0.100 fils for Standard plan.
๐ต Fees are displayed on the order card itself at the bottom or under the [Assign Now] button at the bottom after clicking on [Assign Delivery] or on the order card after the order is marked as delivered.
๐ต VERD Network fees are deducted from the order amount itself, and the fees will be deducted only once the courier marks the delivery as Dispatched. Which means once the couriers pick up the orders from your location and the status is dispatched, you will be charged for the order.
